Customer Relationship Management Like Never Before
Simplified for the speed of today's business.
Customizable
Don’t over complicate your customer database. If you need a home phone, fax or finger size you can add it and it will be searchable.
Automatic Payments - House Accounts
Configure automatic payments for house accounts that run through authorize.net, amazon pay, or paypal. Store encrypted cc on file.
Transaction History
Customer history maintained for in store and online interaction. Better utilize transaction history when doing targeted marketing.
Customer Relationships
Maintain customer to customer relationships with relevant dates (birthday/anniversary) to notify both the customer and sales associate ahead of time.
Important Dates
Customers’ can be automatically sent personalized messages from their sales associate to their preferred communication. Sales Associates can be notified prior to important dates as well.
Integrated Communication
All text messages/emails/chat correspondance are stored in the customer profile. Ensure no communication gets lost ever again.
Resolve Duplicates
Creating a customer during the checkout process is fast, handle possible duplicate entries at the end of the transaction vs. during the sale.
Rewards
Ability to configure a customer rewards program which customers can use to pay for product both in store and online.
Wish List
Keep track of what they want - setup notifications with a link to your e-commerce site as a reminder or if the product goes on sale.